Invoice processing
Provider invoices are reviewed, claimed and paid through the plan-management process.
Funding explained
What does NDIS plan management cost?
When plan management is included in your NDIS plan, the NDIS provides funding for a registered plan manager separately from the funding for your other supports.
01
Separate fundingPlan management has its own funded support
02
No provider billThe participant does not pay a separate private fee
03
NDIS pricingPlan managers claim within current NDIS arrangements
How the funding works
Plan management is funded as part of the NDIS plan.
If you choose plan management, the NDIS can include funding specifically for a registered plan manager. This is separate from the money allocated to the supports you use in daily life, so choosing plan management should not take money away from those other funded supports.
The plan manager claims the relevant plan-management fees from the allocated plan-management funding. You do not normally receive a separate bill for the service.
Is NDIS plan management “free”?
People often describe plan management as free because the participant does not pay the plan manager out of pocket and the funding is separate from other supports. More accurately, it is an NDIS-funded service when it is included in your plan.
Where can I check?
Look at the funding-management section of your plan or ask your NDIS planner, Local Area Coordinator or Support Coordinator. You can also read the official NDIS guide to plan-managed funding.
What you receive
More than invoice payment alone.
A plan manager can make the financial administration easier to follow while you stay in control of your providers and supports.
Budget information
Statements and secure online information help you see spending and available funding.
Provider flexibility
Plan-managed participants may generally use registered and unregistered providers where NDIS rules allow.
Cost questions
What participants often ask.
Will plan management reduce my therapy or support budget?
The NDIS states that funding for a plan manager is separate from your other services and supports. Check your individual plan if you are unsure how your funding is recorded.
Do I pay My NDIS Plan Manager directly?
When plan-management funding is included in your plan, the service is claimed from that allocated funding rather than billed to you privately.
Can I ask for plan management?
Yes. You can discuss your preferred funding-management option at a planning conversation or plan reassessment. The NDIS explains the available options in its guide to managing your funding.
Can one plan use different management types?
Yes. Different parts of a plan may be self-managed, plan-managed or agency-managed. Your plan will show the arrangements that apply.
Next steps
Understand the service, then choose what works for you.
Not sure whether your plan includes plan management?
Start with a simple question. We can help you identify what information to check.