A clearer budget view
Useful visibility of funding, spending and monthly activity without waiting for every answer by email.
Independent and owner-led
Plan management with a more personal point of contact.
My NDIS Plan Manager is run independently and delivered online, supporting participants across Australia without pretending to have offices in places it does not.
01
HumanA consistent person to contact
02
HonestNo invented offices or local claims
03
IndependentYour choices stay central
Why My NDIS Plan Manager
Capability without losing the human connection.
Good systems can make invoices, statements and plan information easier to manage. But technology is only useful when the person behind the service communicates clearly and follows through.
My NDIS Plan Manager combines secure online tools with an independently run service. The aim is simple: reduce unnecessary administration, make information easier to understand and provide a dependable contact when questions arise.
Australia-wide by design
Because the service is delivered online, participants can be supported across Australia. There is no public walk-in office and no virtual location is presented as a branch.
South Australia experience
A significant share of current participants are in South Australia. That experience informs a dedicated SA information page while the overall service remains available nationally.
1:1
Owner-led serviceYou are dealing with the person responsible for running the service, helping communication stay more consistent from enquiry through ongoing plan management.
What participants can expect
Clear information, secure access and fewer loose ends.
Invoice transparency
See relevant invoice information and, where required, make approval decisions through secure online access.
Approved shared access
Nominees and Support Coordinators can receive relevant access when the participant has provided permission.
About the business
Transparent from the start.
Where is the business operated from?
The business is operated from Brisbane and provides an online service Australia-wide. No residential address is publicly displayed and there is no advertised walk-in office.
Do you have employees or a call centre?
No. My NDIS Plan Manager is currently owner-led, so participants and referrers are not passed through a large rotating call-centre team.
Why is there a South Australia page?
Many current participants are in South Australia. The page reflects genuine service experience, not a claim that there is an SA office.
Can you support participants in other states?
Yes. The plan management service is delivered online and is available Australia-wide.
Explore next
See how the service can support your situation.
Want to know if the service is a good fit?
Start with a short conversation. You do not need to provide sensitive medical information in the website form.