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New to plan management
Understand your budget, pay providers and get more choice—without carrying the admin yourself.
See how it worksAustralia-wide, owner-led support
NDIS plan management.
Your choice.
Made simpler.
Spend less time chasing invoices and more time living your life. Get clear online NDIS plan management across Australia, with one consistent point of contact.
- Friendly, real-person support
- Clear visibility of your budget
- Simple online referral
Ready when you are.
Start online in a few simple steps.
Plan management should feel like one less thing to worry about.
ClearPlain-English answers
ResponsivePeople who listen
IndependentYour choice stays yours
Support built around you
A better plan management experience, from day one.
Whether you’re new to plan management, ready for a change, or supporting someone else, there’s a simple way forward.
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Ready to switch
A straightforward changeover with one consistent point of contact keeping you informed at every step.
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Support coordinators
Refer a participant through one clear form and give them a confident, supported handover.
Visibility without the overwhelm
Know where your plan stands.
With MyNDIS Plan Manager, participants, nominees and approved support coordinators can keep a clear view of budgets, invoices and plan activity.
- Budget clarity
See what’s available and where funding is being used.
- Invoice visibility
Follow invoice progress without chasing email updates.
- Shared confidence
Keep the right people informed with less back-and-forth.
my plan
KM
Good morning, Kai
Your plan at a glanceTotal plan budget$86,420
Available Used
Invoices24All activity
Providers8Connected
Clear answers, anytime ↗
Your plan, within reach
One plan. The right view for each person.
Secure online access makes it easier to understand what is happening, act on invoices and keep the right people informed.
For participants, nominees and carers
Your plan in your pocket.
Check the information that matters without waiting for a callback or searching through old emails.
- Budgets and funding periods
See available funding, spending and upcoming funding releases.
- Invoices you can act on
View invoice details and approve or reject them when approval is required.
- Statements and plan details
Access monthly reports, plan information and your profile in one secure place.
- Simple mobile access
Use a secure PIN to check your plan from a compatible phone.
For approved support coordinators
A clearer view across the people you support.
With the participant’s permission, coordinators can have their own secure access to useful plan information.
- Linked participant views
Move between approved participant profiles without sharing login details.
- Budget and funding visibility
Check category balances, spending and funding period schedules.
- Statements and invoices
Access useful plan reports and invoice information for better coordination.
- Important plan alerts
See plan warnings and upcoming end dates earlier, so next steps are easier to plan.
Proactive updates
Useful information, before you need to chase it.
When you join
Welcome and secure access
Clear onboarding information and the details you need to access your plan.
Every month
Your plan statement
A budget summary, detailed category breakdown and list of invoices paid that month.
When it matters
Plan and funding reminders
Helpful updates when a new plan is available or an end date is getting closer.
When approval is needed
Invoice decisions
See what you are approving, make a clear decision and keep the process moving.
Your next step
Getting started is simple.
Complete one short form. We’ll take it from there and keep you informed.
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Tell us what you need
Choose to switch, join, or refer a participant and share the essentials.
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We make contact
We check the details and contact the right person in their preferred way.
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We guide the handover
We explain the next steps clearly so nobody is left wondering what happens next.
Built for better handovers
Support coordinators, we’ve made referrals easier.
Share participant details, communication preferences and useful context in one guided referral. Save time, reduce double-handling and give your participant a warmer introduction.
What you can expect
Big enough to be capable.
Human enough to care.
Plain English, always
We explain what matters and leave the jargon behind.
Your choice stays central
We help with the admin while you stay in control of decisions.
Proactive communication
Clear updates and a consistent person when you need support.
Get in touch
The right contact for what you need.
Call during business hours or send your enquiry and documents to the email address that matches your request.
Questions and referrals
Call or email us.
For new referrals, general enquiries, service agreements and consent documents.
Phone hours: Monday–Friday, 9am–5pm Adelaide time (ACST/ACDT)
For service providers
Send documents to the right inbox.
Using the correct address helps invoices and participant documents reach the right workflow.
Provider invoices
invoice@myndispm.com.au
Service agreements and consent documents
admin@myndispm.com.au
One clear destination. No online chat or separate upload portal is required.
Free NDIS budget calculator
See how planned supports may fit your budget.
Add support costs, choose how often they happen and compare the estimate with your available funding. Your figures stay in your browser.
Common questions
A little clarity goes a long way.
Can’t find what you need? Start an enquiry and we can talk it through with you.
Can I switch plan managers?
In many situations, yes. The exact steps can depend on your current service agreement. Tell us where things are up to and we’ll help you understand the next step.
Can a support coordinator refer someone?
Yes. Our online referral flow collects the participant’s preferred contact details, the referrer’s information and the context needed for a smooth first conversation.
How does plan management help?
A plan manager can help manage provider invoices, keep track of spending and give you clearer information about your plan budget, while you keep choice and control.
Will I be able to see my budget and invoices?
Participants, nominees and approved coordinators can receive secure access to relevant budgets, funding periods, statements and invoices. Access is confirmed during onboarding.
What will I receive each month?
Your monthly plan statement can include a budget summary, a detailed category breakdown and a list of invoices paid during the month.
Can I approve or reject invoices?
When your setup requires participant approval, you can securely review invoice details and approve or reject them from your online access.
Helpful NDIS guides
Clear answers for participants, families and providers.
Plan management guideWhat is NDIS plan management?Understand invoices, budgets, provider choice and the plan manager's role.
Funding guideWhat does plan management cost?Learn how separate plan-management funding works.
Provider guideNDIS invoice checklistCheck the details required before sending an invoice.
Ready when you are