Provider invoices
Invoices can be checked, processed and tracked through a clearer workflow, with questions followed up when something does not look right.
Australia-wide online support
NDIS plan management that keeps things clear.
Understand your budget, keep provider invoices moving and receive useful plan information without carrying all the administration yourself.
01
IndependentYour provider choices stay yours
02
Online Australia-widePhone, email and secure online access
03
Owner-ledA consistent point of contact
What plan management does
Less invoice admin. More useful information.
Plan management sits between your NDIS plan and the providers you choose. It helps with financial administration while you remain involved in the decisions that matter.
Budget visibility
See available funding, spending activity and funding periods so you have a more useful view of where your plan stands.
Monthly reporting
Receive a plan statement with a budget summary, category detail and invoices paid during the month.
Choice of providers
Plan management can make it easier to work with a broader mix of providers while keeping your own goals and preferences central.
Invoice decisions
Where your setup requires approval, review invoice details and approve or reject them through secure online access.
Shared access
Nominees, carers and approved Support Coordinators can receive access to relevant information with the participant’s permission.
Online does not mean impersonal
Support wherever you live in Australia.
My NDIS Plan Manager operates online, which means participants are not limited by distance from an office. Enquiries, onboarding, invoice questions and plan information can be handled through phone, email and secure online access.
For participants and nominees
Get clearer information about budget activity and invoices without searching through multiple systems or carrying the full administrative load.
For Support Coordinators
Make a guided referral, share the participant’s preferred contact method and—when authorised—access information that supports better coordination.
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This is an Australia-wide online service. My NDIS Plan Manager does not advertise a public walk-in office or claim local shopfront locations.
Getting started
Three clear steps.
- 1
Tell us what you need
Complete the online enquiry as a participant, nominee, Support Coordinator or another authorised person.
- 2
Have a first conversation
We confirm the essentials, explain the next steps and identify any information still needed.
- 3
Complete the handover
Joining or switching is guided through a clear process, with updates along the way.
Common questions
Before you get started.
Can you support participants anywhere in Australia?
Yes. The service is delivered online through phone, email and secure online access, so participants are not limited by proximity to an office.
Do you have a public office?
No public walk-in office is advertised. Support is provided remotely, and no virtual office is presented as a customer location.
Can my Support Coordinator access information?
With the participant’s permission and appropriate setup, an approved Support Coordinator can receive access to relevant plan information.
How do I switch from another plan manager?
Start with the online switch enquiry. The exact handover can depend on your current agreement, so we will help identify the appropriate next step.
Explore next
Choose the information that matches your next step.
Ready for clearer plan management?
Start online as a participant, nominee or referrer. Sensitive medical information is not required in the initial form.